Delivery & Returns
Delivery is free within NZ. We don't ship internationally. If you live off the mainland i.e. Waiheke or Stuart Island - there will be an additional charge which we will have to work out based on your location. Please note this before purchasing from our website.
We use Courier Post and Post Haste for all our courier needs. While they can be brilliant at their jobs, sometimes the overnight service can take a wee bit longer. We will send you tracking details once the item is shipped. We don't ship over weekends or public holidays. All orders placed on a Friday will be shipped the following Monday.
** Please note we do not deliver to PO Boxes for security purposes.
Delivery is usually overnight, if ordered & payment received before 12pm. Collections are available by arrangement only.
Returns: All our products are 100% genuine however if you are unhappy with your purchase we are happy to accept any items back within a 7 day period from the time you receive the goods, for a full refund, as long as the items are unopened.
* Please note: Quay Sunglasses. Please ensure you choose carefully as we are not obliged to give a refund, we will however be happy to issue a credit note or exchange for an item of a similar value.